Frequently Asked Questions FAQ
Check out kakadoodle.com/map to view our current delivery area.
You bet! We have a few pickup points available: kakadoodle.com/shop/pickup.
Yes, the minimum order for free delivery is $30. Orders below this amount will incur a $6 delivery fee.
Yes! Leave them on your front porch the morning of a delivery, and our driver will pick them up when they drop off your order.
Not certified organic... but we’re actually better. We farm regeneratively: no chemicals, no confinement, and we focus on building soil and raising animals on pasture. It’s how organic started before it got industrialized. Clean food, real farming. Recently wrote a post about that here: https://kakadoodle.com/post/Better+Than+Organic%3F
You can update your card by logging into your account, and visiting kakadoodle.com/update/card.
The order cutoff time is Monday at 12 AM. Orders will be locked in for the week at that time, and your credit card will be charged. Until then, you can modify your cart by adding or removing products.
Go to kakadoodle.com/account to manage your subscriptions and orders.
To pause or cancel a subscription
Click the “manage” link under the subscription you'd like to change.
To skip an upcoming delivery
Click “skip this delivery” under the scheduled order.
You’re always in control — no commitment, skip or cancel anytime.
You can see your scheduled orders in your account at kakadoodle.com/account.
Unfortunately, no. You will receive a delivery timeframe in your confirmation email. We deliver in cooler bags with ice packs, so you don’t need to be home. Alternatively, you can choose to have your products delivered to a pickup point for convenience.
Yes, you can skip your current order and place a new one for a different day. If it’s easier, you can reach out to us, and we’ll move the order for you.
When adding a new product to your account, you can select the subscription option if available.
Go to kakadoodle.com/account to view your active subscriptions. Click on “manage subscription” next to the subscription you’d like to modify, and select how often you’d like to receive it. Options include weekly, bi-weekly, or monthly.
A delivery timeframe will be provided in your Sunday confirmation email. In most weather conditions, orders can stay on your porch for a couple of hours, or longer. You will receive an email and text notification when your order arrives. If you're concerned about your order staying outside for too long, consider selecting a pickup location where it will be safely stored in a refrigerator.
Yes! As long as the recipient is in our delivery area, you can message us with the delivery details.
Your order will be delivered in a cooler bag with ice packs, designed to stay fresh for an extended period. However, for the best experience, we recommend bringing your order inside as soon as possible.
Yes! Our farmstand is open from 9 AM to 4 PM and offers unwashed eggs and honey.
Yes, unwashed eggs are safe to store on the countertop and use. They naturally have a protective coating called the "bloom" that prevents bacteria from entering and keeps the eggs fresh. It’s best to store them in a cool, dry place and use them within a few weeks. Once washed, they should be refrigerated.
Yes, we occasionally have hens available for sale. To be notified when hens are available, email us at hi@kakadoodle.com to join our notification list.
We do not have raw milk available at this time.
Our chickens are fed a high-quality, balanced diet that includes Non-GMO grains (including corn/soy), along with other essential vitamins and minerals to support their health and egg production. Learn more here: https://kakadoodle.com/post/Are+Corn+and+Soy-Free+Eggs+Healthier%3F
Yes, we offer summer fruits, vegetables, and other seasonal produce. If it can be produced locally without chemicals, we make every effort to have it available during its local growing season.
Yes, visit kakadoodle.com/gift to purchase a gift card.
Yes, our beef is grass-finished, meaning the cattle are raised on pasture and fed a diet consisting entirely of grass and forage throughout their lives for a natural and nutrient-rich product.
No, our livestock is not vaccinated with any mRNA-based vaccines.
If your order is incorrect, please contact us as soon as possible via email at hi@kakadoodle.com or call/text us at (779) 243-5264. We’ll work to resolve the issue and ensure you receive the correct items or a suitable solution. Your satisfaction is important to us.
We do hire from time to time. If you’re interested in joining our team, please email your resume to hi@kakadoodle.com, and we’ll reach out if a suitable opportunity arises.
No, our cows are 100% grass-fed and grass-finished, raised without any hormones, including rbST. They graze on natural pastures, ensuring the highest quality milk and dairy products for your family.
Unopened maple syrup can last indefinitely when stored in a cool, dry place. Once opened, it should be refrigerated and will stay fresh for up to two years.
The USDA does not require expiration dates on frozen meat. As a general guideline, frozen chicken and beef are best consumed within one year for optimal quality.
Absolutely! You can gift products and/or subscriptions by setting up a second account and purchasing there. We also offer the option to preload money into the account with a gift card, allowing the recipient to adjust their orders as needed. This provides them with flexibility and ensures they get exactly what they want.
Unfortunately, yes. Unlike big grocery chains, we’re a small business delivering directly from local farms. Without the $6 fee, we’d lose money on every order under $30. This small charge helps cover delivery costs as we scale up and build a healthier, more resilient local food system.
Sorry, the farm stand will be closed as it is currently quarantied from the bird flu. Hope to be open again come June!
Our milk typically lasts 7–10 days past the sell-by date if unopened and refrigerated. Once opened, it’s best to use it within 5–7 days. As always, trust your nose—if it smells sour, it may still be fine for baking, but if it smells off or looks curdled, it’s time to toss it.
Your order will be delivered in a reusable cooler bag and placed in a fridge at the pickup location. We’ll text you as soon as it’s dropped off. You can pick it up anytime during that location’s regular hours—no need to come right away or even the same day.
We wash eggs using water, a brush, and a natural disinfectant that helps clean without leaving any harmful residue. No wax or coating is added after washing.
The cheeses we carry are made with vegetable-based enzymes, not animal-derived ones. These plant-based enzymes serve the same purpose as traditional rennet but come from microbial or plant sources instead of animal stomachs.
It’s essentially raw, but we don’t use the term because it’s gently warmed for bottling.
Our self-service farm stand (eggs and honey) is open every day.
Our Farm Market (meats, produce, and more) is currently open on weekends between 10am and 2pm.
Eggs are $9 per dozen for delivery and pickup orders.
At the Farm Market, we also offer just-laid eggs for $7 per dozen.
Payment methods are tied to both your account and any active subscriptions. After updating your card at kakadoodle.com/update/card, existing subscriptions may need to be retried. If you continue to see this message, please contact us and we can manually retry the charge or help troubleshoot.
When adding a product to your cart, look for the subscription vs one-time purchase option and select one-time if that's what you want. If you accidentally subscribed, go to kakadoodle.com/account, find the subscription, and click manage to cancel or skip deliveries. You can cancel anytime with no commitment.
Check kakadoodle.com/map to see our current delivery area. We don't deliver to all Chicago neighborhoods yet, but we have pickup locations (like Open Outcry in Beverly) where you can collect your order. Visit kakadoodle.com/shop/pickup to see all pickup options.
