Frequently Asked Questions FAQ
Check out kakadoodle.com/map to view our current delivery area.
You bet! We have a few pickup points available, including our farmstand. You can find directions at kdodl.com/directions.
Yes, the minimum order for free delivery is $30. Orders below this amount will incur a $6 delivery fee.
Yes! Leave them on your front porch the morning of a delivery, and our driver will pick them up when they drop off your order.
Most products on our site are not certified organic, but all adhere to organic practices. We guarantee that every product is free from chemicals, including pesticides, synthetic fertilizers, and herbicides, and that animals receive high-quality Non-GMO feed.
Many of farmers on our site are not organically certified due to the high costs, which can be prohibitive for small producers.
You can update your card by visiting kakadoodle.com/account and clicking on account settings. There, you can view and update your active credit card.
The order cutoff time is Monday at 12 AM. Orders will be locked in for the week at that time, and your credit card will be charged. Until then, you can modify your cart by adding or removing products.
Yes, go to kakadoodle.com/account to view your scheduled orders. Under each order, there is a “skip this delivery” link that you can use.
You can see your scheduled orders in your account at kakadoodle.com/account.
Unfortunately, no. You will receive a delivery timeframe in your confirmation email. We deliver in cooler bags with ice packs, so you don’t need to be home. Alternatively, you can choose to have your products delivered to a pickup point for convenience.
Yes, you can skip your current order and place a new one for a different day. If it’s easier, you can reach out to us, and we’ll move the order for you.
Go to kakadoodle.com/account to view your active subscriptions. Click the “manage” link under the subscription you’d like to pause or cancel and select “pause or cancel subscription.” You can choose how long to pause or opt to cancel it.
When adding a new product to your account, you can select the subscription option if available.
Go to kakadoodle.com/account to view your active subscriptions. Click on “manage subscription” next to the subscription you’d like to modify, and select how often you’d like to receive it. Options include weekly, bi-weekly, or monthly.
A delivery timeframe will be provided in your Sunday confirmation email. In most weather conditions, orders can stay on your porch for a couple of hours, or longer. You will receive an email and text notification when your order arrives. If you're concerned about your order staying outside for too long, consider selecting a pickup location where it will be safely stored in a refrigerator.
Yes! As long as the recipient is in our delivery area, you can message us with the delivery details.
Your order will be delivered in a cooler bag with ice packs, designed to stay fresh for an extended period. However, for the best experience, we recommend bringing your order inside as soon as possible.
Yes! Our farmstand is open from 9 AM to 4 PM and offers unwashed eggs and honey.
Yes, unwashed eggs are safe to store on the countertop and use. They naturally have a protective coating called the "bloom" that prevents bacteria from entering and keeps the eggs fresh. It’s best to store them in a cool, dry place and use them within a few weeks. Once washed, they should be refrigerated.
Yes, we occasionally have hens available for sale. To be notified when hens are available, email us at hi@kakadoodle.com to join our notification list.
We do not have raw milk available at this time.
Our chickens are fed a high-quality, balanced diet that includes Non-GMO grains (including corn/soy), along with other essential vitamins and minerals to support their health and egg production.
Yes, we offer summer fruits, vegetables, and other seasonal produce. If it can be produced locally without chemicals, we make every effort to have it available during its local growing season.
Yes, visit kakadoodle.com/gift to purchase a gift card.
Yes, our beef is grass-finished, meaning the cattle are raised on pasture and fed a diet consisting entirely of grass and forage throughout their lives for a natural and nutrient-rich product.
No, our livestock is not vaccinated with any mRNA-based vaccines.
If your order is incorrect, please contact us as soon as possible via email at hi@kakadoodle.com or call/text us at (779) 243-5264. We’ll work to resolve the issue and ensure you receive the correct items or a suitable solution. Your satisfaction is important to us.
We do hire from time to time. If you’re interested in joining our team, please email your resume to hi@kakadoodle.com, and we’ll reach out if a suitable opportunity arises.
No, our cows are 100% grass-fed and grass-finished, raised without any hormones, including rbST. They graze on natural pastures, ensuring the highest quality milk and dairy products for your family.
Unopened maple syrup can last indefinitely when stored in a cool, dry place. Once opened, it should be refrigerated and will stay fresh for up to two years.
The USDA does not require expiration dates on frozen meat. As a general guideline, frozen chicken and beef are best consumed within one year for optimal quality.
Absolutely! You can gift products and/or subscriptions by setting up a second account and purchasing there. We also offer the option to preload money into the account with a gift card, allowing the recipient to adjust their orders as needed. This provides them with flexibility and ensures they get exactly what they want.
